Studio Session FAQs
Where is the studio?
Washington Heights, Manhattan. Right off the 181st Street stop on the A train.
Also walking distance from the 1 train.
Who is the photographer?
Hey! I'm Shay Frey! You can read all about me and my experience here.
What's your COVID policy?
Proof of vaccination and booster will be required to shoot, I am vaccinated (and boosted!) and am happy to wear a mask while we shoot if it makes you more comfortable.
If you are exposed to or test positive for COVID within 10 days of our shoot, or if are feeling unwell the morning of the shoot, I ask that you please reschedule for everyone's safety. There will be no penalty for rescheduling due to illness. Please give me the courtesy of letting me know at least two hours prior to your appointment.
What is your cancellation policy?
Free cancellation, reschedule will require 50% non-refundable deposit.
When and how do I pay?
Payment must be sent before your session begins. I accept Venmo, Zelle, cash, check or credit card payments.
All credit card payments are subject to 4% NYS sales tax and a 3.5% credit card fee.
I do not require a deposit in advance unless you reschedule within a week of your appointment, in which case I require a 50% non-refundable deposit.
What happens after I book my session?
I will be in touch to say hello and confirm your appointment. I will also send you a short questionnaire so I can better understand what you're looking to capture in our session. At that time, you can choose your background color(s) and even upload some "inspo" shots.
Can I bring a friend to my studio session?
You can bring one friend to the shoot, just make sure they will not be a distraction to you. No pets please (if you'd like to do portraits with your pet please email me separately, so we can set that up).
What about hair and makeup?
I do not offer hair and makeup services, however I do recommend hiring a freelancer to help with hair and makeup before you arrive for your session.
Will the non-retouched photos be as good?
Every one of the photos you receive will be edited for optimal exposure, color-corrected, etc.
I can't find a time that works for me, do you have other times available?
Drop me an email below and we'll figure something out!
Digital retouching $25/image or 5 images for $95
(basic edits including fixing blemishes, flyaway hairs, teeth whitening, dark circles under eyes, etc.)
Epic Retouching (my specialty) - cost varies based on request
Don’t like the way your hand looks? Need to remove a ring on your finger? Change the background color? Remove those pesky under-arm wrinkles? Want to have one giant eye in the middle of your face so you look like a cyclops? I can do that!
Drop me a line if you have any questions, or to book a session!
Thanks so much, I'll be in touch soon!